Send Letters Online: Your UK Digital Mailroom

Send Letters Online is a UK-based SaaS platform that simplifies and automates the process of sending physical mail. Users compose letters online and the service handles printing, folding, franking and posting via Royal Mail, removing the need for a printer, stamps or a trip to the post office.

The service suits a broad audience, from individuals sending official correspondence to businesses streamlining outbound mail, all looking for a simpler way to manage physical letters.

Key features

• Online letter composition and secure submission.

• Professional printing, precise folding and official franking.

• Royal Mail posting options: First Class, Second Class, Recorded Delivery, Special Delivery, Tracked 24 and Tracked 48.

• Same-day despatch for orders placed before 1:30 pm on working days.

• Direct sending to a wide range of UK entities including HMRC, DVLA, Companies House, MPs and banks.

• Merge PDF functionality for combining documents.

• Dedicated API for business integration.

Use cases

For individuals, Send Letters Online covers personal and official correspondence: submitting a formal complaint, sending a resignation letter, issuing a notice to quit a tenancy, appealing a parking fine or requesting a deposit return. The platform provides pre-built templates and handles the logistics, which helps anyone without easy access to printing facilities or anyone who simply wants to save time.

Businesses use the service to streamline admin, sending official letters to government bodies such as HMRC or Companies House, and communicating with clients, insurance providers or pension funds. The API allows bulk mailings to be automated and letter sending to be built directly into existing CRM or ERP systems.

Specific scenarios include Recorded Delivery for legal notices that need proof of postage and receipt, Special Delivery for urgent or high-value documents, and Freepost letters. The service also supports sending letters to the UK from abroad and abroad from the UK, making it a practical option for international correspondence.

Pricing

Send Letters Online runs on a paid, per-letter model, with services starting from £2.86. There is no free trial or freemium tier. Users pay for each letter sent, which keeps pricing transparent and matched to actual mailing needs.

User experience and support

The platform is built around a zero-hassle experience, with a straightforward interface and clear navigation across Send a letter, Write a letter online, Pricing, How it works, Help and Track. Guides and a blog cover topics such as how to send a letter online in the UK, how to write a formal letter, and how to track a Royal Mail letter. A range of letter templates, including formal complaint and resignation letters, further simplifies the writing process.

Technical details

Specific programming languages and frameworks are not published, but the platform offers an API for businesses, which points to a backend built to handle integrations and automated workflows at scale.

Pros and cons

Pros

• Convenience: no printer, stamps or post office queues.

• Efficiency: same-day despatch means prompt delivery.

• Versatility: a wide range of recipients and Royal Mail services, including international.

• Professional handling of printing, folding and franking.

• Time saving: pre-built templates and a simple online interface.

• Scalable: API for business integration and bulk sending.

Cons

• Cost per letter can be higher than DIY for very infrequent personal use.

• No free tier or trial period.

• Final delivery depends on Royal Mail's service.

Conclusion

Send Letters Online offers a convenient and efficient way to send physical mail across the UK and internationally. The service covers everything from online composition to Royal Mail posting, which makes it a useful tool for individuals and businesses that want to streamline their correspondence.